This Privacy Policy (“Policy”) outlines how Financefit, "company"- (“we,” “us,” or “our”), collects, protects, and utilizes your personally identifiable information (“Personal Information”) when you interact with our website, www.tmfdigital.com, and any related products or services (collectively, the “Website” or “Services”). This Policy also details your rights regarding your Personal Information and how you can access and update it.

This Policy is compliant with applicable privacy regulations, including the UK General Data Protection Regulation (GDPR) and the South African Protection of Personal Information Act (POPIA).

Collection of Personal Information

We collect Personal Information that you voluntarily provide when creating an account, making a purchase, or filling out forms on our Website. This may include your name, email address, phone number, address, and payment information. You are not obligated to provide certain information but withholding it may limit your ability to use some features of our Website.

Collection of Non-Personal Information

Our servers automatically record non-personal data when you visit the Website, such as your device’s IP address, browser type, operating system, and pages visited. This information helps us understand usage patterns and improve our services.

Managing Personal Information

You have the right to access, update, and delete your Personal Information. While we will maintain a copy of any revised information in our records, you can manage your data through your account settings. We retain your information as needed to comply with legal obligations and resolve disputes. Once the retention period expires, your Personal Information will be deleted.

Use and Processing of Collected Information

We use your Personal Information to:

- Personalize your experience

- Improve our Website and Services

- Process transactions and send notifications

- Respond to customer inquiries

We may process your Personal Information based on various legal bases, including your consent, the necessity for contractual performance, compliance with legal obligations, and legitimate interests.

Information Transfer and Storage

Your Personal Information may be transferred to and stored in countries outside your own home country. You have the right to know about the legal basis for such transfers and the security measures in place to protect your data.

User Rights

You have several rights concerning your Personal Information:

1. Withdraw consent at any time.

2. Object to processing based on legitimate interests.

3. Request information about whether your data is being processed.

4. Verify and update your information.

5. Restrict processing under certain circumstances.

6. Request the erasure of your Personal Information.

7. Receive your information in a structured, machine-readable format.

Right to Object to Processing

If your Personal Information is processed for public interest, official authority, or legitimate interests, you may object to such processing for specific reasons. You can also object to direct marketing at any time without justification.

Exercising Your Rights

To exercise any of your rights, please contact us using the information provided below. Requests will be addressed free of charge and within one month.

Regulatory Compliance

This Policy is designed to comply with the UK GDPR, which requires that your Personal Information is processed lawfully, transparently, and for specific purposes. Additionally, we comply with the South African POPI Act, which governs the collection, processing, and storage of Personal Information in South Africa, ensuring that your rights are protected.

Complaints and objections - procedure South Africa

Data subjects have the right to complain in instances where any of their rights under POPIA have been infringed upon. The organisation takes all complaints very seriously and will address all POPI related complaints in accordance with the following procedure:

The Information regulator’s contact details are as follows:

Complaints email:complaints.IR@justice.gov.za

General enquiries email:inforeg@justice.gov.za

Complaints and objections - procedure United Kingdom

The Information Commissioner`s office (ICO) contact details are as follows:

Complaints website: https://ico.org.uk/make-a-complaint/data-protection-complaints/

Complaints can be submitted directly on their web page.

Contacting us

If you have any questions or concerns about this Policy or how we handle your Personal Information, please contact us:

Contact Information:

Financefit defensive trading name of TMF Investments Pty Ltd

Email: hello@financefit4kids.com

Phone: 076 891 9245

Address: Bloemfontein, South Africa